Current subprocessors
These providers process personal data on UXDuck's instructions, under a data processing agreement.
| Provider | Purpose | Data involved |
|---|---|---|
| CloudflareCloudflare, Inc. | Hosting the website, the app and the API (Workers), storage of held feedback (R2), database connections (Hyperdrive), rate limiting and bot checks (Turnstile) | Request metadata such as IP address, and whatever a request carries: account, sign-up, feedback and sync data |
| NeonNeon, LLC (Databricks, Inc.) | Postgres database hosting, in London | Accounts and sessions, the updates list, synced data, shared conversations and their feedback |
| PostHogPostHog Inc. | Product analytics and error tracking, in PostHog's US cloud | An anonymous or account identifier when allowed, event names and small enumerated properties, error types and stacks |
| ResendPlus Five Five, Inc. | Sign-in codes and product update email | Email address, message metadata, email content |
| OpenAIOpenAI OpCo, LLC | The hosted model behind UXDuck's agent | Chat messages and the context the agent sends with them, such as vehicle state, with secrets removed |
| AnthropicAnthropic, PBC | The hosted model behind UXDuck's agent | Chat messages and the context the agent sends with them, such as vehicle state, with secrets removed |
| Esri (ArcGIS)Environmental Systems Research Institute, Inc. | Place search and maps | Place search text and the map area being viewed; no account identifier |
| LinearLinear Orbit, Inc. | Feedback reports, filed as issues | What a report contains: the text, and when included, a screenshot, technical details, flight data and a reply email |
| SlackSlack Technologies, LLC | Notifications to the team of new feedback and errors | A summary of each feedback report or error group |
| Google WorkspaceGoogle LLC | The support@uxduck.com inbox | Emails people send to support, and the replies |
| GitHubGitHub, Inc. | Hosting the files UXDuck is downloaded and updated from | Request metadata such as IP address when a file is downloaded |
Providers you choose
If you use your own model provider key (in development builds only), connect your own services, or install a plugin, that provider is chosen by you, and its processing is governed by your relationship with it.
Changes
We update this list when providers change, and use reasonable efforts to avoid changes that weaken privacy or security.